Bath Sponge

Most items are ready to ship, however sometimes we need a few days to add to stock. Typically retail orders take 1-2 days to process before shipping. 

We use USPS, FedEx, and UPS for shipping, using whatever is the most cost effective. Shipping varies by location, but typically falls between 2-4 days in transit after leaving our shop. 

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
*Please note wholesale orders have a different return policy.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds: Refunds will be given on merchandise minus the shipping cost, regardless of free shipping promotions. 

Questions about your order?
Please contact me if you have any problems with your order.