... FAQ & Policies – Whipped Up Wonderful

FAQ & Policies

Processing time

Most items are ready to ship, however some items are made to order. 

Estimated shipping times

North America: 3-7 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns, Exchanges, Cancellations

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
  • Use product
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any questions about your order.

Allergy Notice

Though I take great care in making sure each item is made from the best ingredients, they are not hypoallergenic. Products can contain ingredients & fragrance oils that can trigger allergic reactions. All ingredients are listed for this reason. If allergy or rash occurs, please discontinue use and consult a physician. Whipped Up Wonderful is not responsible for any allergic reaction.

Water quality

Due to differences in water quality all over the world, I cannot guarantee that my bubble bars will work all the time. Different mineral contents and water treatment facilities create different qualities of water that may inhibit the bubble production in my bubble bars.

Color Differences

Due to variation in screen calibrations and monitor differences, and the handmade nature of my items, colors may vary slightly from the picture. All ingredients are the same.

Do you offer Wholesale? 

Yes! Contact me with your Tax ID number. After you create your free account on my site, I'll mark you for wholesale, where you can see my wholesale collection. 

Can I come by to pick up my order?

Unless you have a wholesale order and have arranged a local pick up, I don't offer local pick up for retail orders.

Can I shop your store?

No. I have an open house once a year in December. This is the only event where you can shop my store. I don't have a "commercial" location, and most items are being made to ship out for orders, so I don't have a "come and shop" stock on hand.